Returns Policy

Thanks for shopping at the Sleeping Dragon Hobby Shop! If you’re not entirely satisfied with your purchase we’re here to help.

Returns

If you are not 100% satisfied with your purchase from The Sleeping Dragon Hobby Shop, you can return your items for a full refund within 14 days of the original delivery date.

In the first instance, please Contact Us to inform us of the reason for your refund request.

Returns must be unused, in the state you received them, and in the original packaging. We will also require a receipt or proof of purchase.

Please note that you will be responsible for the return shipping amount. If the product is defective or the return is a result of our error, please notify us within 14 days of receipt of the item and we will pay the return shipping costs to a maximum of £8.50.

 

Refunds

Once we receive your item, you will be sent a notification and we will inspect the returned item. If the return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within 7-10 business days. Please note that depending on your credit card company, it may take an additional 2-10 business days for the credit to appear in your account.

If you have any questions about our Returns policy please Contact Us.